Digita - Service Status

DVO Status

Working as normal

If you are experiencing difficulties in accessing DVO, please submit a case on the Customer Centre and report the issue.

ONVIO Status

Working as normal

If you are experiencing difficulties in accessing ONVIO, please call our support telephone and report the issue.

Digita Telephone support

Working as normal

Support Telephone: +44 (0)3450 180 909

Digita Customer Centre

Working as normal

You can access the Customer Centre by visiting https://tax.thomsonreuters.co.uk/support/digita-onvio
To help you get started with the Customer Centre, we've produced two short videos explaining how to create a case
including how to create the necessary OnePass profile) and how to add additional information to an existing case.

The videos are available, along with others, on our YouTube channel.
Alternatively, you can view them by clicking the links below;
How to create a new case
How to update a case in the Customer Centre

Digita Email support

Working as normal

Email: digita.support@thomsonreuters.com

HMRC Status

Please refer to the HMRC status pages below: